Question 1

What does the Property Care Assessment include?

Accepted Answer

The assessment includes a property condition walkthrough, guest-readiness review, turnover risk review, supply and restock review, smart device review, access and code workflow review, visible maintenance concerns, seasonal risk notes, photo/video documentation, and a recommended care plan.

Question 2

How much does the Property Care Assessment cost?

Accepted Answer

The assessment fee is $350. The fee is credited toward your first month when you start a care plan within 14 days.

Question 3

Is the assessment required before starting a monthly care plan?

Accepted Answer

Yes — a Property Care Assessment is required before enrollment in any monthly care plan. It establishes the baseline we need to care for your property properly.

Question 4

What happens after the assessment?

Accepted Answer

After the assessment, you walk away with documentation, risk notes, and a recommended care plan. There is no obligation to continue — but if you enroll within 14 days, the $350 assessment fee is credited toward your first month.

Before we protect the property, we need to see what is actually happening.

What the walkthrough covers

Before we protect the property, we need to see what is actually happening.

What the walkthrough covers